Privacy Policy
Last updated: October 16, 2026
1. Who We Are
Call The Roof Pro (calltheroofpro.com) is operated by MGM Scale Craft LLC, 30 N Gould St, Sheridan, WY 82801, USA ("we," "us," or "our"). You can contact us at info@mgmscalecraft.com. Call The Roof Pro is a free referral service that connects consumers with independent, licensed home-service contractors. This Privacy Policy explains how we collect, use and share information when you visit our website or call the phone number shown on it.
2. Information We Collect
When you call us: your phone number and caller ID information; the date, time and duration of the call; and call recordings.
Information you share on the call: such as the service you need, your ZIP code, your address and other details about your project.
Device and usage data: when you visit the site, we and our partners automatically collect information such as IP address, browser type, device identifiers, pages viewed, referring URLs and interactions, using cookies, analytics tools and advertising pixels (for example, from Google and Meta).
We do not use web forms on this site.
3. How We Use Information
- To connect your call with a contractor or service provider in your area.
- For quality assurance, training and compliance purposes.
- To detect and prevent fraud, abuse and unlawful activity.
- To measure, analyze and improve our advertising and website.
4. How We Share Information
- With contractors, service providers and marketing partners for the purpose of fulfilling your request.
- With vendors that help us operate the site and our services, such as hosting, analytics and call-tracking providers.
- When required by law, or to protect our rights, users or the public.
We do not sell personal information for money.
5. Cookies and Advertising
Most browsers let you block or delete cookies through their settings; check your browser's help section for instructions. Blocking cookies may affect how the site works. You can manage personalized ads here:
6. Your Privacy Rights (Including California/CCPA)
Depending on where you live, including California under the California Consumer Privacy Act (CCPA), you may have the right to:
- Know what personal information we collect, use and disclose.
- Request deletion of your personal information.
- Correct inaccurate personal information.
- Opt out of the sharing of your personal information for targeted (cross-context behavioral) advertising.
To submit a request, email info@mgmscalecraft.com with the subject "Privacy Request" and include the phone number you called from. We may need to verify your identity before responding. You may use an authorized agent to submit a request on your behalf. We will not discriminate against you for exercising any of your privacy rights.
7. Data Retention and Security
We keep personal information, including call recordings, only as long as reasonably necessary for the purposes described in this policy, or as required by law. We use reasonable administrative, technical and physical safeguards to protect information, but no method of transmission or storage is completely secure.
8. Children
This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated "Last updated" date.
10. Contact Us
MGM Scale Craft LLC
30 N Gould St, Sheridan, WY 82801, USA
info@mgmscalecraft.com